Our Commitment to You

We want every customer to shop with confidence. That's why we offer free shipping, easy returns, and a full authenticity guarantee on every watch we sell.

1. Free Worldwide Shipping

Shipping is always free from Japan, no matter where you are.

While most orders ship within 2 business days (excluding Sundays and national holidays), some items may take 2–5 business days. Please refer to the product page for specific shipping times.

Delivery typically takes 2–5 business days. We use reliable carriers like FedEx, DHL, or Japan Post.

A tracking number will be provided once your order is shipped.

Please note that customs fees or import duties may be charged by your local authorities.

 

2. Free 30-Day Returns

If you're not satisfied with your purchase, you can return it within 30 days — no questions asked.
The item must be in its original condition.
We will cover the return shipping cost and issue a full refund after we receive the returned item.

To start a return, simply contact us with your order number and we'll take care of the rest.

3. Authenticity Guarantee

Every watch we sell is 100% authentic.
All items are carefully inspected by professionals in Japan to ensure originality and quality.
We do not deal in replicas or counterfeit products.
You can buy from us with complete confidence.